What Happens When You Request a Nagad Payout
When you submit a payout request, our cashier desk checks that your Nagad number matches the one saved on your bajivip account — this is the single most common point where delays happen. Once the number is confirmed, the request moves to the processing queue. From there, our team verifies the withdrawal amount against your available balance and any pending round activity.
You do not need to contact support for routine requests; the status updates inside your account dashboard. If the Nagad number on file differs from your active wallet, the request will pause until you correct it through account settings.