Reference

How bajivip Handles Your Personal Information

When you open an account and fund it through bKash, Nagad, or Rocket, you share personal and payment information with us — and this policy explains exactly what we collect, why we collect it, and how you can control it.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device dataYour right to request changesJurisdiction-dependent access
bajivip How bajivip Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We apply SSL encryption across every page where you enter personal or payment data. Your bKash, Nagad, and Rocket wallet details are never stored in plain text — they are handled through encrypted transaction references only. Account access is protected by OTP verification at login, which means a code is sent to your registered mobile number each time a new device attempts to sign in. We keep data only as long as it serves a clear purpose — active account management or compliance retention — and we do not use your data to run marketing campaigns with third-party advertisers.

SSL Encryption

Every page that handles your account or payment data — including bKash and Nagad deposit screens — is protected by SSL encryption end to end.

Cookie Policy

We use session and analytics cookies to keep you logged in and understand how the lobby is used. You can manage cookie preferences through your browser settings.

Data Retention

Active account data is held while your account is open. After closure, we retain only what financial compliance requires, then delete the remainder on schedule.

OTP Account Security

A one-time PIN sent to your registered mobile number is required whenever a new device tries to access your account — this limits unauthorised access directly.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something on your account, or raise a concern about how your information is handled, our support team is available through the channels below. For payment-related privacy queries — such as how your bKash or Nagad wallet details are stored — please have your account number ready when you contact us so we can locate your records quickly.

Team online

Live Chat

Open the chat widget from any page on bajivip. Describe your privacy request and our team will route it to the right person.

Email Support

Send your data request or privacy concern by email. Include your registered account details so we can verify your identity before responding.

Account Help Centre

Log in, go to account settings, and use the help section to submit a formal data or privacy request directly against your account record.

Common Questions About Your Data and Rights

Below are the questions we receive most often about how personal data is collected, stored, and managed on bajivip. If your question is not covered here, reach us through live chat or email with your account details ready.

We collect your name, mobile number, email address, and the wallet ID linked to your bKash, Nagad, or Rocket account. This is used for account verification and payment processing only.

Your wallet number is handled as an encrypted transaction reference. We do not store it in plain text, and it is not shared with third-party marketing services at any point.

Yes. Submit a data access request through live chat or by email with your registered account details. We will verify your identity and respond with the data we hold on your account.

We delete most personal data after account closure. We retain transaction records for the minimum period required by applicable financial compliance rules, then remove them.

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can block or delete cookies through your browser settings at any time without losing account access.

Yes. Data handling practices may vary depending on your local law and the region from which you access the platform. Eligibility and applicable data rights depend on your jurisdiction.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.